To borrow from Jeff Jarvis: The Ottawa International Airport's Noise Complaints Process Sucks!

This really sucks ... So basically I have been having issues with aircraft noise in and around my community. The airport operates 24*7 ... which will come as news to many citizens of Ottawa. Montreal and Toronto have imposed curfews ... Ottawa hasn't. The noise complaints process, as established by the Ottawa International Airport, is for concerned citizens to call and make a noise complaint. There is also supposed to be a Noise Complaint Committee. Simple enough, right ... Well, I have followed the process only to learn that it SUCKS in every way shape and form. I've seen greater transparency in so-called developing countries.

1. Even though the City of Ottawa has a noise by-law it defers all aircraft noise complaints to the federal government. The federal government, in its wisdom, created the OMCIAA "Aiport Authority" (a private company) to oversee and manage air travel in and out of Ottawa ... including dealing with noise. So, I can't play music after 11pm but I can fly planes around the city at all hours of the day and night.
2. Complaints to the Ottawa Airport Authority are a waste of time ... you are sent a glorified apology letter along the lines of we own the infrastructure and have no control over where aircraft fly and the airport is an important money maker for the community. The noise complaint process accomplishes nothing.
3. There is supposed to be a Noise Complaints Committee ... there isn't ... which completely contradicts what Airport Authority speaks to in its on-line publications.
4. The information on the Airport Authority's site is factually incorrect, and noise complaint statistics date back to 2005.
5. The Ottawa Airport Authority is a private company whose corporate information is not subject to access to information requests.

I could not have come up with a more backward, less transparent, ridiculous process if I set aside a month and tried to devise one. It's beyond stupid.